At DITYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or make a purchase on our website.
1. Information We Collect
We collect the following types of information when you visit our website, create an account, or make a purchase:
- Personal Information: When you register, make a purchase, or interact with our services, we collect personal details such as your name, email address, phone number, billing address, shipping address, and payment details.
- Payment Information: For processing orders, we collect payment information, including credit card or other payment method details. However, we do not store your payment information directly; this is processed by a third-party payment provider.
- Account Information: If you create an account, we may collect login details such as your username, password, and preferences.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to track your browsing behavior and enhance your user experience on our website.
2. How We Use Your Information
We use your information in the following ways:
- Order Processing: To process and fulfill your orders, including payment processing, delivery, and customer service.
- Account Management: To create and manage your account, providing you with a personalized shopping experience.
- Communication: To send order confirmations, shipping updates, customer support responses, and promotional offers (only if you have opted in).
- Marketing: To inform you about new products, sales, discounts, or special promotions that may interest you, provided you’ve agreed to receive marketing communications.
- Improvement of Services: To improve our website’s functionality, products, and customer service by analyzing user behavior and preferences.
3. Data Protection and Security
We take the security of your personal information seriously. We employ the following measures:
- Encryption: We use SSL encryption (Secure Sockets Layer) to protect your personal and payment information during transactions.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Third-Party Providers: Payment processing is handled by trusted third-party providers who comply with strict security protocols.
While we use reasonable security measures, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties under the following circumstances:
- Service Providers: We may share your information with third-party vendors who help us process payments, ship orders, and manage our website, as well as marketing agencies.
- Legal Compliance: If required by law, we may share your information to comply with legal obligations, government requests, or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. These include:
- Cookies: Small data files stored on your device to remember your preferences and activities.
- Web Beacons: Small transparent images used to monitor website traffic and behavior.
- Third-Party Tracking: We may use third-party services like Google Analytics to track website usage and optimize our site.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request to access or correct your personal information by logging into your account or contacting customer support.
- Deletion: You may request to delete your account or certain personal information, subject to legal obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the unsubscribe link in any promotional email or contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.
8. Third-Party Websites
Our website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites before providing any personal information.
9. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:
Email: contact@shopditya.com
Phone: +91 75500 50470
By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.